Privacy Policy

Welcome to PishJoy. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what data we collect, how we use it, your rights, and how we keep your data safe.

1. Data We Collect

We may collect various types of personal information, including but not limited to:

  • Name, email address, postal address, phone number
  • Account credentials (username, password)
  • Payment details (when you make purchases)
  • Usage data (pages visited, actions taken, browser info)
  • Cookies and tracking technologies

2. How We Use Data

  • To provide, maintain, and improve our services
  • To process transactions and send order confirmations
  • To send communications (updates, marketing, newsletters) — only if consented
  • To detect and prevent fraud, misuse, and abuse
  • To comply with legal obligations

3. Data Sharing & Third Parties

We may share your information with:

  • Service providers (e.g. payment processors, email providers)
  • Affiliates within our group
  • Law enforcement or government agencies (when required by law)

We do not sell your personal data to third parties.

4. Data Retention

We keep your data only as long as necessary for the purposes we collected it for, or as required by law.

After that, we securely delete or anonymize your data.

5. Security Measures

We implement technical, administrative, and organizational safeguards to protect your data from unauthorized access, alteration, or destruction.

However, no system is completely secure — so we can’t guarantee absolute protection.

6. Your Rights

Depending on your jurisdiction, you may have rights such as:

  • Access your personal data
  • Rectify errors in your data
  • Request deletion (“right to be forgotten”)
  • Object or restrict processing
  • Data portability
  • Withdraw consent (where relevant)

To exercise these rights, contact us using the details below.

7. Policy Updates

We may update this policy from time to time. When we do, we will:

  • Publish the new policy here
  • Update the “Last Updated” date
  • Notify users by email (if applicable)

8. Contact Us

If you have questions or concerns about our privacy practices, you can contact us at:

Email: [email protected]

Address: Sydney, Australia

Still have questions? Reach out to us.